Hotel Cuevas WEBSITE Privacy Policy

Hotel Cuevas reserves the right to modify this Privacy Policy, informing users in advance through this website about any changes that may occur. The use of any part of this website will constitute acceptance of these changes.

This Privacy Policy is governed by the provisions of the current legislation on the protection of personal data, and the provisions.

The processed personal data refers to the information provided directly by the interested party, who is the owner of this data.

The categories/types of data that are processed are those requested in forms created for this purpose, as well as any data provided voluntarily by the users anywhere it is it possible to supply this information in free-text fields, via email, or other means.

The requested data that will be processed, in addition to the data provided voluntarily by the users, include:

Identification - DNI/Passport/NIE - Postal addresses and/or email - Landline/mobile numbers - Commercial information – Transaction information - Payment method information - User preference data - Sensitive or specially protected data is not processed, unless expressly requested by the user to respond to their needs and/or preferences.

Hotel Cuevas aims to guarantee your privacy when you use our services. Therefore, our Privacy Policy will inform you about our personal data protection policy, so that you can decide how much information you wish to provide.

The personal data requested in the forms created for this purpose, via email, or the personal data that you include in communications sent through other means, will be used to manage the specific relationship established in each channel, for the express and specific purposes included in these channels, to manage bookings, stays, and requested services, to send the user requested information, to manage invoices, to resolve incidents, to register users for services, events, acts, and also to manage and control these events, and to respond to any enquiries, suggestions, and incidents that may be requested or proposed.

Hotel Cuevas aims to guarantee your privacy when you use our services. Therefore, our Privacy Policy will inform you about our personal data protection policy, so that you can decide how much information you wish to provide.

The personal data requested in the forms created for this purpose, via email, or the personal data that you include in communications sent through other means, will be used to manage the specific relationship established in each channel, for the express and specific purposes included in these channels, to manage bookings, stays, and requested services, to send the user requested information, to manage invoices, to resolve incidents, to register users for services, events, acts, and also to manage and control these events, and to respond to any enquiries, suggestions, and incidents that may be requested or proposed.

Profiles and segmentations may be created in order to cater better to your preferences and to improve our services. Under no circumstances will automated decisions be made about the processed data.

If you have provided us with your email address and/or electronic messaging ID, you give your express consent to receive electronic communications to inform and respond to you about anything related to your communication and with the relationship that is established, in addition to any acts, events, or offers carried out by Hotel Cuevas related to your communication. In all the communications that you receive, You can unsubscribe at any time by sending an email to info@hotelcuevas.com.

If you provide your personal data via email, this information will be processed in order to manage the request, suggestion, or comment that you have sent. Your data is processed under the legitimate interest of the responsible party of the website, in accordance with the provisions of current regulations, the Spanish Constitution, and other implementing laws, such as free market economy laws. In addition, having provided the data voluntarily legitimises the processing of this data for the aforementioned purposes. We recognise and protect your Privacy and Personal Data Protection rights. Your personal data will be processed in accordance with the free, express, informed, and specific consent that you have granted. By browsing the website, by accepting cookies, or by continuing to browse after being informed about the cookies, by filling in forms, and/or by sending an email or communication by any other means..

Cookies

Hotel Cuevas uses “cookies” during user browsing to offer a better service. Under no circumstances will these elements be used to identify a specific person. In fact, the cookies are used for technical purposes only, with the exception of cookies required to perform correctly any operations requested by a specific user, such as bookings, maintaining user registration, and maintaining user sessions.

“Newsletter” Privacy Policy

If you subscribe to the “Newsletter”, you will be informed that the information you provide will be processed as personal data, under the responsibility of Hotel Cuevas in order to send you commercial and advertising information about our products and services, by any means, including electronic channels, as well as to create personal profiles for commercial and statistical purposes. You may exercise your rights by sending an e-mail: info@hotelcuevas.com.

en_US
es_ES en_US